Privacy And Cookies
Privacy Statement
Last updated: 21st October 2025
What information we collect
When you visit our website or contact us, we may collect:
- your name, email address, phone number and any other information you provide when you fill in our contact form;
- basic anonymised website usage information such as your IP address, browser type and the pages you visit.
How we use your information
We use your information to:
- respond to your enquiries and provide quotes or services;
- communicate with you about appointments, installations and updates;
- improve our website and services (for example, to understand which pages are most useful);
We will only use your personal information for the purpose it was collected and will not share or sell it to anyone else.
Your rights
You have rights over your personal data, including:
- the right to access a copy of your information;
- the right to ask us to correct or delete your data;
- the right to object to or restrict how we use your information;
If you’d like to exercise any of these rights or ask questions about how we handle your data, please contact us.
If you’re in the UK or EU, you also have the right to complain to the Information Commissioner’s Office (ICO).
How long we keep your information
We keep your information only for as long as necessary for the reasons described above.
Security
We take reasonable steps to protect your personal information from loss, misuse or unauthorised access. While we do our best to keep your data secure, no online system can be guaranteed to be 100% safe.
Cookies and tracking
Our website uses cookies to help it run smoothly and to understand how visitors use it. You can control cookies through your browser settings or by using cookie-blocking tools. For more information, see our Cookies Policy below.
Changes to this statement
We may update this statement from time to time. Any changes will be shown here with an updated “Last updated” date.
Contact us
If you have any questions or requests, please contact:
Lloyd Gratton Ltd
Phone: 07930 202 881
Cookies Policy
Last updated: 21st October 2025
What are cookies?
Cookies are small text files placed on your computer or device when you visit a website. They help websites work properly and can also collect information about how visitors use them.
How we use cookies
We use cookies to:
- make our website work;
- understand how visitors use our website so we can improve it (for example, using anonymous analytics).
We do not use cookies to collect personal information or for advertising purposes.
Types of cookies we use
- Essential cookies – these are needed to make the site work properly and cannot be turned off.
- Analytics cookies – these help us understand how people use our site so we can make improvements (for example, Google Analytics). These are optional.
Managing cookies
You can control cookies in several ways:
- Most browsers let you block or delete cookies through their settings.
- You can usually choose to reject non-essential cookies.
- You can also visit www.allaboutcookies.org for simple instructions on managing cookies.
Please note that blocking cookies may affect how our website functions.
Changes to this policy
We may update this policy from time to time, so please check back occasionally. The date at the top will always show the latest version.